Proactive Support Services

The care and servicing by personnel for the purpose of maintaining equipment and facilities in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects.

Proactive maintenance is a strategy for stabilizing the reliability of machines or equipment. Its central theme involves directing corrective actions aimed at failure root causes, not active failure symptoms, faults, or machine wear conditions.

A typical proactive maintenance regimen involves three steps:

1. Setting a quantifiable target or standard relating to a root cause of concern.
2. Implementing a maintenance program to control the root cause property to within the target level.
3. Routine monitoring of the root cause property using a measurement technique.

PREVENTATIVE MAINTENANCE FOR SERVERS AND NETWORKS

Downtime costs your company time and money. Our maintenance services are a proactive solution to keep your network and computers running optimally. Our clients find that the combination of proactive maintenance and our quick reactive computer support, provides them with the best possible coverage to maintain uptime.

Viri, updates, spyware and hackers are constant threats to the success of your business. During our visits we will thoroughly scan analyse and optimize your IT environment for existing bugs and issues while applying appropriate measures to prevent any future issues. Maintenance and Optimization is a proactive solution for your business, scheduled service is necessary to identify issues before they become problems.